Privacy Policy
At Bellatrix Quanteris, we understand that your financial data deserves the highest level of protection. This policy explains how we collect, use, and safeguard your personal information when you use our investment monitoring services.
Information We Collect
When you register with Bellatrix Quanteris, we collect information necessary to provide our investment monitoring services effectively. This includes your name, email address, and investment portfolio details you choose to share.
Account Information
- Your full name and email address for account creation
- Investment portfolio data you upload to our platform
- Financial goals and risk preferences you specify
- Communication preferences and notification settings
Technical Information
We automatically collect certain technical information to improve your experience and ensure platform security. This includes your IP address, browser type, device information, and how you interact with our platform features.
How We Use Your Information
Your information enables us to deliver personalised investment monitoring services and keep your portfolio data secure. We never sell your personal information to third parties.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Portfolio monitoring and analysis | Investment data, preferences | Contract performance |
| Account security and fraud prevention | Login details, IP address | Legitimate interests |
| Customer support and communications | Contact information, account details | Contract performance |
| Service improvements and analytics | Usage patterns, technical data | Legitimate interests |
Data Protection and Security
We implement robust security measures to protect your financial information. All data transmissions use SSL encryption, and we maintain strict access controls within our organisation.
Encryption Standards: We use AES-256 encryption for data storage and TLS 1.3 for all data transmissions. Your portfolio information remains encrypted both in transit and at rest on our secure servers.
- Regular security audits by independent cybersecurity firms
- Multi-factor authentication for all user accounts
- Limited employee access on a need-to-know basis
- Secure data centres with 24/7 monitoring
- Regular backup procedures with encrypted storage
Your Privacy Rights Under GDPR
As an Irish-based company, we comply fully with the General Data Protection Regulation. You have comprehensive rights regarding your personal data that we're committed to honouring.
Right of Access
Request a copy of all personal data we hold about you, including how it's being processed.
Right to Rectification
Correct any inaccurate or incomplete personal information in your account.
Right to Erasure
Request deletion of your personal data when there's no compelling reason for continued processing.
Right to Portability
Receive your personal data in a structured, machine-readable format for transfer to another service.
How to Exercise Your Rights
Contact our privacy team at [email protected] with your specific request. We'll respond within one month and may ask for identity verification to protect your information.
Data Sharing and Third Parties
We work with carefully selected service providers to deliver our investment monitoring platform. These partners are bound by strict confidentiality agreements and data processing terms.
Service Providers We Work With
- Cloud hosting providers for secure data storage and platform availability
- Financial data suppliers for real-time market information
- Email service providers for account communications and alerts
- Analytics tools to improve platform performance and user experience
All our partners maintain ISO 27001 certification or equivalent security standards. We never share your personal information for marketing purposes or sell it to data brokers.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and meet legal obligations. Active account data is maintained while your account remains open plus seven years for regulatory compliance.
Account Closure: When you close your account, we delete your portfolio data within 30 days. Some information may be retained longer for legal compliance, fraud prevention, or legitimate business purposes as permitted by GDPR.
Automated Deletion Procedures
Our systems automatically delete inactive accounts after five years of no login activity. We'll send advance notice before any automated deletion occurs, giving you opportunity to reactivate your account if desired.
International Data Transfers
Your data is primarily processed within Ireland and the European Union. When we do transfer information internationally, we ensure appropriate safeguards are in place through adequacy decisions or standard contractual clauses.
Transfer Safeguards
- Standard Contractual Clauses approved by the European Commission
- Transfers only to countries with adequate protection determinations
- Additional technical and organisational measures for data protection
- Regular review of international transfer arrangements
Cookies and Tracking Technologies
We use essential cookies to maintain your login session and remember your platform preferences. Optional analytics cookies help us understand how users interact with our features so we can improve the service.
Cookie Categories
- Essential cookies: Required for login, security, and basic platform functionality
- Analytics cookies: Help us understand user behaviour and improve our service
- Preference cookies: Remember your dashboard layout and notification settings
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data processing practices. Material changes will be communicated via email and prominent notice on our platform.
Notification Process
For significant policy changes, we provide 30 days advance notice. Minor updates, such as clarifications or contact information changes, take effect immediately upon posting. We maintain previous versions of our privacy policy for reference.
Privacy Questions or Concerns?
Main Street, Cooldross Upper
Kilcoole, Co. Wicklow, A63 E9N6
Ireland
Email: [email protected]
Phone: +353 83 138 6035